Terms And Conditions

Use of this website is deemed to be acceptance of the terms and conditions contained in this policy. Flowers on Onewa may vary this policy at any time. Flowers on Onewa Terms of Use and Privacy Statement policy applies to anyone who visits the www.flowersononewa.co.nz website. In this Terms of Use and Privacy Statement and in general throughout the website, "we" means Flowers on Onewa, where the word "you" is used this is referring to you, the person visiting our website. Flowers on Onewa endeavours to ensure the information in this website is accurate, but does not accept liability for any error or omission. All warranties, whether express or implied, as to the accuracy or completeness of the information contained on this website, or in respect of any products or materials referred to on this website, are excluded to the extent permitted by law.

Copyright
This website is protected by copyright. The copyright in all materials displayed or available on this website belongs to Flowers on Onewa unless otherwise stated. No material from this website may be reproduced, adapted or distributed, in whole or in part, or on any media without written permission (which includes electronic form) from Flowers on Onewa.

Product
All prices are in New Zealand dollars. Prices include Goods and Services Tax, gift box or wrapping and gift card. As flowers are subject to seasonal availability, the images represent a guide as to the product offered. Our skilled florists will substitute a unavailable product for one of similar value and appearance, to give you the best possible service and result.

Delivery
Orders received before 11am Monday to Saturday, will be delivered the same day within the Auckland City region.

Orders received after 11am will be delivered the following day, however there are no deliveries on Sunday or Public Holidays.

Once you have placed an order  and it is accepted a receipt will be emailed  to the email address you  have specified.

Requests for delivery at certain times of day can be requested but cannot be guaranteed.

We do provide after hours delivery (between 5pm and 8pm Monday to Friday) but there is  an additional charge. Please call us to arrange this.

Please note that if recipient is unreachable and there is a "secure" place to leave the flowers, then our couriers will do so and we will endeavor to inform you. If there is not a secure place then the flowers are returned to our Northshore store for an alternative delivery time.

Delivery Prices:

Within 10km of Auckland suburban, as per our couriers area schedule $14.00 (NZ)

Other areas of Auckland region $25.00 (NZ)

Other areas of North Island $35.00 (NZ)

South Island of New Zealand $45.00 (NZ) Please note: Additional delivery charges may apply to more than 2 items purchase

Cancellation of Order. If you wish to cancel your order you must notify us by phone 24hrs prior to your order delivery date. If the order has already left our store full charges will apply.

Security
All your personal details are protected on this website by secure SSL encryption. May websites including major banks use SSL encryption. SSL encrypts all your personal information including credit card number, name and address so that it cannot be read over the internet. Ordering on our website is completely safe. We have gone to every possible length to ensure the security of your personal information. This includes automatic destruction of your credit card details once your order has been processed