Shipping & Returns

Shipping & Returns

Shipping

Where do you ship?

We deliver to the greater Auckland area with a same day delivery by a dedicated flower courier

How long does an order take to arrive? 

Standard delivery time is from 11am to 6pm depending on the area delivery is going to.

What do I do if I don’t receive my order?

We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. 

Returns

What items are eligible for return?

If an item arrives in a damaged state, notify us immediately and we will replace your delivery.

How much is the return shipping fee? 

There is no charge to you if your delivery needs to be returned to the shop due to damage. If the wrong address is provided we will need to recharge the delivery cost to redirect your purchase



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